research paper regarding a business 1

I need a research paper regarding Old Town Bookkeeping company. I have the instructions attached and also an interview audio with the owner of the business. I also have the rubric attached. My part for this project will be to answer the following questions:

Leading: What specific managerial skills could assist with solving this challenge? How did the manager acquire their managerial skills?

Controlling: What organizational controls have been implemented to assist the manager with decisions? Could more controls be added to assist the problem?

Recommendations. What management theories could assist this manager to develop a solution?

I also have an example of a similar research paper attached. Let me know if you have any questions. thank you

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