The Accounts Manager is still complaining about high employee turnover-rate in the Billing Department. The Billing Department needs at least 8 full-time data-entry specialists, but the Accounts Manager is lucky if she has five workers trained, working, and showing up for work on time. The data-entry job isn’t all that complicated but does take basic computer skills and about three weeks of OJT to learn. Unfortunately, once the new, mostly yuppie-millennial workers catch on and learns the job, they get bored, look for a new job, and quit. Typically, this occurs right around the third month on the job. The pay for this work is very fair (about $19 dollars per hour, plus benefits, including healthcare) which compares favorably to other businesses in Northern Virginia.
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